An autoresponder automatically replies to incoming text messages, so your customers get an instant response even when you’re not available.
Overview #
Twilio Studio makes it easy to create an autoresponder without writing any code. You’ll build a simple flow that triggers whenever someone texts your number and sends back a pre-written reply.
Video Walkthrough #
Watch the video below for a step-by-step guide.
Using a Messaging Service? #
If you’re using a Messaging Service instead of a single phone number:
- Go to Messaging → Services and select your service
- Click Integrations in the sidebar
- Under “Incoming Messages,” select Send to Studio Flow
- Choose your flow and save
This guide covers a basic autoresponder. Twilio Studio also supports more advanced flows with keyword-based replies and branching logic.
