TextBay is free for your first 20 real messages; sending beyond that needs a license key. The key comes by email after purchase, is exactly 21 characters, and also unlocks the Excel edition of the product.
Activate #
- Open the Account page in the app.
- Paste the key from your purchase email and press Activate.
- The page confirms with a green Active badge and shows your license type and dates.
The key is checked against our license server when you activate and once per app start. There is no offline grace: no internet means sending waits until the check succeeds again.
“Device limit reached” #
A Single User license covers one person on up to 3 computers, for example an office PC and a laptop. For colleagues, get a Team license: it covers everyone in your business on up to 15 computers in total, with one license key. When the limit message appears, open your account page, disconnect a computer you no longer use, and activate again. If that does not work, email support. More in Manage devices and billing.
No key yet? Get a TextBay license. The license covers the app; what you send is billed separately by Twilio to your own Twilio account.