QuickText doesn’t force you to include opt-out language in every message — but when someone asks to stop hearing from you, you need to respect it.
Even if you’re not running full-scale SMS campaigns, texting at volume means playing by the same rules as the big platforms. And that includes honoring opt-outs.
📬 What Counts as an Opt-Out? #
It’s not just when someone says “STOP.” Here are a few examples that clearly signal they don’t want to be contacted:
- “Unsubscribe”
- “Remove me”
- “No thanks”
- “Not interested”
Basically, if the message implies they want out — treat it as an opt-out.
✅ What to Do If Someone Opts Out #
Since QuickText doesn’t manage unsubscribes for you, you’ll need to handle this manually. Here’s a simple process:
- Mark the contact as opted out in your CRM, spreadsheet, or contact list
- Stop all future SMS communication with that number
- If the contact is still relevant, you can follow up through other channels like email
Final Thought #
Opt-outs are more than just compliance — they’re a way to build trust and protect your number. If you handle them properly, you’re more likely to stay in good standing with both your contacts and your carrier.
