Need help or have a question? Send it through the support form, name DatePop in your message, and I will get back to you, usually within a day.
Three things that speed every answer up:
- In the pane, open the menu at the top left, choose About and click Copy diagnostic info. Paste it into your message. It holds the add-in version, your Excel version and recent error messages, never your cells or your license key.
- Say which Excel you were using (Windows, Mac or the web), what you did, what you expected, and what happened instead.
- For a question about a license or a purchase, include the email address you bought it with.
Ideas and feature requests #
Missing something in DatePop? Share it on the feature request page. It helps to describe what you were trying to do in your sheet and what you wished DatePop did.
Before you write #
Many questions are answered in the Troubleshooting section, for example when a date is wrong or shows as a number, the add-in does not load or a license key is not accepted.