Manage your account and password

Your TablePop account is your email address and a password. You manage it on the Account page of the dashboard at my.tablepop.app: open Account in the sidebar, or Account settings in the menu under your email address at the bottom.

Change your password #

1. On the Account page, find Sign-in methods and press Change password.
2. Enter your Current password and a New password of at least 10 characters.
3. Press Change password.

Every other device is signed out, including the Excel pane on other computers. Sign in there again with the new password.

A good password is long rather than complicated. A short sentence you will remember is better than a jumble of symbols. The dashboard works with password managers, so you can let yours create and fill it.

Forgot your password #

1. On the dashboard’s sign-in page, press Forgot password? In the Excel pane, Forgot password? opens the same page in your browser.
2. Enter your email address and press Email me a code.
3. Type the code from the email into Code from the email, choose a New password, and press Set password and sign in.

The code is valid for 10 minutes. Resetting signs out every device that was signed in to your account, so an old session somewhere cannot keep using it. Sign in to the pane again with the new password.

See where you are signed in #

The Sessions & devices section lists every place your account is signed in right now: the Excel pane shows as the add-in, the dashboard with its browser and system. Your current session is marked This device.

• Press Sign out next to any session you do not recognise.
• Press Sign out every other device to end all sessions except this one.

If you see a session you cannot explain, sign it out and change your password.

Sign out #

• Dashboard: open the menu under your email address at the bottom of the sidebar and choose Sign out.
• Excel pane: open the menu at the top left, choose Settings, and press Sign out.

Signing out does not affect your pages. They stay online.

Your name and email #

Under Profile you can add a Name and press Save name. It is only shown to you in the dashboard.

Your email address is how you sign in. It cannot be changed in the dashboard. If you need to move to a different address, contact support.

Delete your account #

At the bottom of the Account page, under Danger zone:

1. Press Delete my account.
2. Type your email address to confirm.
3. Press Delete my account permanently.

This takes every page you published offline, releases your custom domains, and deletes your account and everything stored for it. It cannot be undone. If you might want some pages later, use Download HTML first (Starter and Pro) or keep the workbooks they came from.