Privacy

Everything SendCommander works with lives in one folder on your PC. Your messages travel through your own WhatsApp account rather than through any server of ours, and the handful of things that do reach us are listed below in full. This page is the plain-words version.

What stays on your PC #

A folder called SendCommander inside your Windows user folder holds your contacts and lists, your messages, templates, drafts and attachments, your sending history and the notes on it, the replies people sent to your messages, local pacing counts and unfinished campaign recovery data, your block list, your settings and license key, a local error log, automatic backup copies of the database, and the WhatsApp Web session that saves you scanning the QR code on every start.

None of it is uploaded or synced. Backups you export from Settings are ordinary files wherever you saved them, and they contain your data and your license key, so treat them like the original. Uninstalling deliberately leaves the folder in place so a reinstall picks up where you left off; to erase everything, use Delete local app data under Settings or delete the folder.

How your messages actually travel #

SendCommander hosts WhatsApp Web in an embedded browser and operates it for you, using the WhatsApp account you linked by scanning the QR code with your phone. Messages and attachments go from your PC through WhatsApp exactly as if you had typed them in yourself. They never pass through our servers. Importing your contacts from WhatsApp, following delivered and read marks and collecting replies all use what WhatsApp Web already holds on your PC. Checking numbers asks WhatsApp itself whether a number has an account. None of this goes to us. WhatsApp is Meta’s product with its own privacy policy; SendCommander is independent and is not affiliated with, endorsed by or sponsored by WhatsApp or Meta.

The backup sending engine #

When WhatsApp changes its layout, SendCommander can send through a backup route. This uses WA-JS, an open-source library (Apache-2.0 licence) that is bundled inside the app and runs only inside the WhatsApp screen, on your PC. Its analytics and its link-preview servers are switched off, so the WhatsApp screen only talks to WhatsApp’s own servers, as WhatsApp Web always does. The licence text ships with the app.

Replies #

SendCommander reads the replies to your messages from WhatsApp while it is open on your PC. It keeps a reply only when it comes from a person you messaged in the last 30 days in a one-to-one chat. Replies stay on your PC: they are never uploaded, never sent to us and never written to the error log. The text of a reply is cleared after 90 days. The reply itself stays in your counts without its text. You can stop all of this with Collect replies under Settings, then Replies. Nothing is listened to or stored then, and nobody who replies STOP is blocked automatically. Replies you already have stay until their text is cleared.

What ever reaches us #

• License checks: your key, the name of your PC (for the device limit) and the app version. Never contacts, numbers or message text.
• Subscription actions you click: view your plan, request a login link, or cancel. Your key is used to look up the subscription with our billing provider and the answer is shown to you.
• An optional daily usage ping, reporting that an install was active today; it is associated with an install identifier and, when entered, your license key. It carries a random install id, the app version, Store or direct download, free or Pro, your license key when you have entered one, a yes or no flag for the kind of send failure that usually means WhatsApp changed its website, and two lifetime totals: messages sent and campaigns run. Never contacts, numbers or message text.
• Anonymous reports when WhatsApp changes. If a step that SendCommander looks for on the WhatsApp page cannot be found, or SendCommander had to find it another way, the app can report it. The report names the step (for example the send button), the WhatsApp Web version, the app version and your random install id, with a short technical description of the page layout such as tag names, labels and icon names. Never names, numbers or messages. Each problem is reported once per session, and a quiet check about once a day, while you are not using the WhatsApp screen, can send the same kind of report. This is part of Share anonymous usage statistics.
• Reports and support messages you send: what you typed plus technical facts, including a short error log excerpt that is redacted first, with phone numbers and message content stripped out.
• Feedback notes you send from the “Enjoying SendCommander?” card. Leave the email field empty and the note is anonymous.

You can switch the ping and the anonymous reports off: untick Share anonymous usage statistics under Settings, then Advanced, and neither is sent at all.

The app also downloads small configuration files from us: the automation instructions that keep sending working when WhatsApp changes its website, the changelog and a version feed. Those are plain downloads, like a browser fetching a page, and they carry nothing about you. Beyond this list there is no analytics profile, no advertising and no automatic error reporting of your messages, contacts or replies.

The people you message #

Your contact lists are personal data about other people, held on your computer and under your control. Messaging people who agreed to hear from you, and honouring their opt-outs, is your part as the sender. None of it ever reaches us, so a request to delete it is something you carry out on your own PC.