Open Account > Help and support in SendCommander. Choose the topic, enter your contact details and explain what happened. Include what you expected, the steps that led to the problem and any error text. I reply by email.
Include a setup report #
If WhatsApp will not connect or messages do not send, open WhatsApp > Tools > Run WhatsApp check. You can copy the report or email it to support. Before sending, enter a valid reply email and explain what went wrong. Both are required.
Expand the report to review the technical details and recent error log that will be included. Nothing is emailed until you choose Email report to support.
Subscription questions #
Manage your plan in the Subscription section on Account. You can cancel there directly; you do not need to send a support request.
If you cannot open the app, use the website contact form.